FOR INTERNATIONAL ORDERS
For our instock items the processing time before shipment may take up 4 business days, unless otherwise stated in the item description, but we would do our best to ship your order to you as soon as possible.
By the time the package is being shipped you will receive a shipping notification with a tracking number and a notice in case your package was shipped with a signature confirmation service.
Our shipping to US is done through USPS Parcel Post service through the Post Office. Delivery time varies from 11-21 business days depending on your location. For an additional cost, we can ship your item via express shipping method. All our items are shipped with a delivery confirmation slip which allows us and you to track your item easily.
Please track your package by its number at USPS web site, as it reflects the package progress more accurate.
Our company is responsible for manufacturer warranty; manufacturer service options is available to any country. Delivery and shipping to the warranty service center at the expense of the buyer.
The products conform to destination country voltage requiring use of a plug adapter if necessary.
You are responsible for assuring that the product can be lawfully imported to the destination country.
When your order arrives, immediately inspect each individual item for any damage that may have occurred during shipment and notify Alvi Prague within 24 hours of receiving the package.
INTERNATIONAL SHIPPING CUSTOMS DUTIES AND TAXES
The recipient of the package (you) is the importer of record and must comply with all laws and regulations of the destination country. International orders may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.